Outcome: Business executives who are fully informed as to how to successfully do business with other cultures.

Skills Taught: Within all nationalities there are those essential business, social and personal cultures that have a direct effect on business relations and outcomes.

This training was originally sponsored by Exxon Mobil for both their internal global negotiations and client service personnel and has since been modified for multi-industry international usage.

1. Greetings - what to know that builds immediate rapport without the risk of alienation.

2. Communications model - knowing the form of acceptable communication bespoke to 27 different cultures. (You choose which)

3. Schedules and Time - its relevance and importance or lack thereof.

4. Work and personal ethic - understanding how these differences must be accommodated.

5. Business format - how business is acceptably conducted dependent upon region.

6. Negotiating sensitivities - what’s good for the goose is not always good for the gander.

7. Taboos - what will get you in real trouble if not known.

8. Gender guidelines - how your acceptable standards may differ from others.

9. Dining guidelines - successfully building rapport outside the workplace.

10. Religion - do’s and don’ts.